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Privacy Policy – ChefCoat Biryani
ChefCoat Biryani (operated by Anavrin Internet Private Limited) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, mobile application, or services.
By using ChefCoat Biryani’s platform, you agree to the terms of this Privacy Policy.
1) Company Details
Company Name: Anavrin Internet Private Limited
Email: care@chefcoatbiryani.com
Customer Support: 8860101080
2) Information We Collect
We may collect the following information when you use our app/website:
Personal Information
• Name
• Mobile number
• Email address
• Delivery address
Order & Transaction Information
• Items ordered
• Order value
• Payment status
• Refund status
• Delivery status
Device & App Information
• Device type and OS
• App version
• Basic usage analytics
3) How We Use Your Information
We use your information to:
• Process and deliver your orders
• Confirm orders and send updates via SMS/WhatsApp/email
• Provide customer support
• Handle payments, refunds, and failed transactions
• Improve app performance and user experience
• Prevent fraud, misuse, and unauthorized transactions
• Comply with legal obligations
4) Payment Information
All payments are processed securely through Razorpay and other supported payment gateways.
ChefCoat Biryani / Anavrin Internet Private Limited does not store your card, UPI, or bank
account details. Payment information is handled directly by the payment gateway as per their
security standards.
5) Sharing of Information
We do not sell your personal information.
We may share limited information only with:
• Delivery partners (only required delivery details)
• Payment gateway partners (for payment processing)
• Technology service providers (hosting, analytics, app services)
• Government or legal authorities (if required by law)
6) Data Security
We take reasonable steps to protect your information through:
• Secure systems and restricted access
• Payment processing through trusted gateways• Regular monitoring for unauthorized access
However, no method of transmission over the internet is 100% secure.
7) Cookies & Tracking
Our website/app may use cookies or similar technologies to:
• Improve user experience
• Track performance and errors
• Provide faster access and better usability
You can disable cookies from your browser settings (website only).
8) Data Retention
We retain your information only as long as necessary for:
• Order processing
• Customer support
• Refund/chargeback handling
• Legal compliance
9) Your Rights
You may request:
• Access to your personal data
• Correction of incorrect details
• Deletion of your account (subject to legal and transaction requirements)
To request this, contact:
10) Children’s Privacy
ChefCoat Biryani services are not intended for children under 18. We do not knowingly collect
personal data from minors.11) Changes to Privacy Policy
We may update this Privacy Policy from time to time.
The updated version will be posted on our app/website and will be effective immediately.
12) Contact Us
For privacy-related concerns, contact:
📞 8860101080
Copyright © 2026 ChefCoat Biryani (Anavrin Corporation Private Limited)- All Rights Reserved.
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